Support Services

ServerGrade provides support via our Support Centre which includes our cPanel flash demos, our technical support request form, email, and regular mail. We have a team of support staff monitoring the servers and answering support requests 24 hours a day.

Send us an email and see for yourself. Please note that we do not offer regular phone support.

Any questions or technical issues can be resolved by emailing us at the appropriate address.

Our team will look into your question and respond as soon as it can. If we cannot resolve your issue immediately, we will keep you informed of the current status of your enquiry. If you wish to contact us via regular mail, our address is:

ServerGrade
112/88 Park St, South Melbourne,
Victoria, Australia, 3205,
Australia

See further billing & support services FAQs or our FAQ categories for more information.

Please contact us if you have a question that is not answered on our site.