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Frequently Asked Questions
How do I connect a domain name to your hosting?
How do I migrate my website to ServerGrade?
How long will it take to migrate my site from my current hosting provider to ServerGrade?
Recover .au domain password / epp key / transfer key
What is DNS propagation?
Will my site go offline when my site is being migrated to ServerGrade?
Plans and Info
Do hosting plans include a domain name?
Do you host adult sites?
How does website downtime affect my business?
What are the .au domain name rules?
What backups of my files do you make?
What happens if I go over my account transfer limit?
What is a domain name registrar?
What is email hosting?
What kind of stats do you provide about the visitors to my site?
What price is a domain name bought through ServerGrade?
Will I be able to send and receive email through my hosting account?
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Can I set my own customised error pages?
How do I access the control panel?
How do I access Webmail?
How do I create an email address at my domain name in Plesk?
What is Plesk Control Panel
What nameservers do I use on my domain to point them to my hosting account?
Am I able to access my web site without the "www"?
How can I find the best web hosting?
What is a datacentre?
What is a dedicated server?
What is a Virtual Private Server (VPS)?
What is shared hosting?
What is up time?
What is web hosting?
What kind of web hosting do I need?
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